This article provides an overview of YakSafe, YakTrak's Data Loss Prevention (DLP) feature. It also includes some key words you will need to know to effectively manage YakSafe.
YakSafe provides an additional level of data protection for our clients. It effectively prevents certain data that should not be entered into YakTrak such as customer names, reference numbers, credit card numbers and other Personal Identifiable Information (PII) of your customers.
YakSafe is administered by an internal client administrator. For further information on administration, please reach out to your internal administrator for YakTrak.
Some key words you will need to be familiar with to manage YakSafe effectively are as follows:
Incidents: A DLP incident occurs when a DLP rule is broken. For example, if a credit card number has been entered into free text form, YakSafe will create an incident and alert the relevant parties.
Policies: Policies are designed to determine what types of informination are or are not allowed to be entered into YakTrak. A policy outlines what that data set looks like. For example a Tax File number is made up of 9 numeric digets.
Issues: Issues are defined as an item that is detected within an incident. You can have multiple issues within an incident. For example if a coaching form has three different personal information items listed, those items will be identifies as three separate issues within an incident.
Assets: Assets are documents or coaching forms for example that a breach occurs in. ie. A coaching form has had a passport number entered. The Coaching form is the asset.
Severity: YakSafe assigns a severity rating to a policy rule violation. All policies are set to a default setting of "High" unless otherwise advised by the client.
User: User indicates the name and UID of the person that initiated the breach.
Status: Status shows you the stage in which a particular incident is sitting at. For example, In Progress or Resolved.
How does YakSafe work?
YakSafe a little bit different to more traditional DLP solutions in that it prevents information being entered into YakTrak at the source. The below diagram explains in a little more detail.
