---
title: How do I Deactivate or Delete a user?
description: This article provides an overview of how to deactivate or delete a user.
---

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# How do I Deactivate or Delete a user?

## This article provides an overview of how to deactivate or delete a user.

At times team members will depart your organisation and will need to be removed from YakTrak. There are two types of removal:

1. **Deactivation:** removes the team member from the system and prevents them from being able to login however administrators still have access to coaching history.
2. **Deletion:** removes the team member from the system completely and wipes all information associated with that team member.

Whilst [leaders can remove someone from their team](https://support.yaktrak.com.au/knowledge-base/how-do-i-remove-a-team-member?hsLang=en), only administrators can undertake this activity for anyone within your organisation.

Team members can be Deactivated or Deleted via the 'Members' section on the main menu.

- From the main menu, select **'Members'**. You will be presented with all the team members you have access to updating.
- Select 'More' dropdown to the right of the team members name you wish to deactivate or delete.

![](https://support.yaktrak.com.au/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Mar-14-2024-05-41-20-9795-AM.png?width=670&height=895&name=image-png-Mar-14-2024-05-41-20-9795-AM.png)

- Across the team members name, you will see 3 vertical dots when clicked, provides a drop down list of action which includes **'Deactivate'** and **'Delete'** among the others.
- To deactivate a user, select **'Deactivate'**.

![Deactivate user](https://support.yaktrak.com.au/hs-fs/hubfs/Knowledge%20Base%20Import/Deactivate%20user.png?width=670&height=423&name=Deactivate%20user.png)

- You will be asked to confirm your selection. Select **"Yes, deactivate them'.**
- To Delete a user, select **'Delete'**

![Delete a user](https://support.yaktrak.com.au/hs-fs/hubfs/Knowledge%20Base%20Import/Delete%20a%20user.png?width=670&height=458&name=Delete%20a%20user.png)

- You will be asked to confirm your selection. Select **"Yes archive it"**.
- Should you wish to reverse a team member deletion, please contact [YakTrak Support](https://support.yaktrak.com.au/knowledge-base/kb-tickets/new?hsLang=en)

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